Clients and Projects
Leadership Alignment with Strategy
Description: Business Unit had an overall goal to double their business in five years with a strategic plan to support the goal. The new leader wanted to introduce changes into the culture with the pre-existing management team. The project included assessing the current culture, identifying the desired culture, and translating this into the required leadership competencies to drive the new culture. The Leadership team was then assessed using 360 degree feedback against those competencies. Development plans and goals were completed to ensure the leaders’ behaviors were aligned with the vision for the future.
Key Processes:
- Executive leader coaching in achieving goals of initiative
- Cultributes (cultural) assessment
- Leadership competency identification
- 360 degree feedback process
- Executive coaching to support feedback interpretation and action
- Development planning
Results:
- Highest response rate from raters ever experienced (near 100%)
- All learners had in place development plans
- Progress was being made in targeted competencies
- Increased informal feedback between peers and top and direct reports
Clients:
Vice President, HR, Fortune 500 Company
Leadership Development Focused on Employee Satisfaction and Retention
Description: As part of a regular employee survey, employee satisfaction issues were surfaced that were linked to an excessive turnover pattern in this business unit. Research into the underlying issues identified the supervisory relationship and skill as the number 1 issue in employee satisfaction, leading to employee turnover. Specific skill gaps were identified. A training plan was developed to target these specific skills. The management team was the primary project implementation team, coached by the consultants, to manage and lead the process, modeling the skills being taught.
Key Processes:
- Needs Assessment
- Training Strategy
- Training Design and Development
- Training Implementation
- Training Evaluation
Results:
- Leadership skill improvement in targeted areas of 15% average improvement
- Improved employee satisfaction
Clients:
Vice President, Treasury Management, Fortune 500 Financial Services Company
Group Development and Leader Coaching to Transform Sales Department
Description: Sales department had been below desired performance and was suffering from employee morale issues, increased employee relations complaints, and increased turnover. The leader began receiving external executive coaching, along with internal coaching, on developing and improving the relationship and performance of his sales team. Specific gaps were identified, and various group interventions targeted at closing the gaps were implemented over a 9-month period. Over this period of time, the leader’s effectiveness with his team improved dramatically, with his managers taking on more and more responsibility, along with the team becoming more proactive and participative. Employee morale improved dramatically, corresponding with increase in effectiveness driving the team to be the top sales generator in the Division.
Key Processes:
- Gap/need identification and prioritization
- Leader and management team coaching in group development
- Specific interventions included:
- Focusing the mission and clarifying goals
- Understanding and leveraging individual differences
in personality (MBTI) for:
- Improving decision making
- Improving conflict resolution
- Enhancing knowledge sharing and collaboration within the team
- Specific interventions included:
Results:
- Employee morale increased dramatically
- Collaboration and knowledge sharing increased
- More participative and effective decision making
- Increased sales effectiveness to bring team to top of division
Clients:
Team Leaders, Fortune 500 Financial Services Company
CONTACT: info@catalystcsc.com